The sprint week was set up so that each team would be guided by one of the 10 involved PACE coaches. We set up a solid programme supported by detailed Playbooks and Miro boards for coaches and participants. By explaining every step in detail (sometimes literally minute by minute) and sharing facilitator’s notes, we ensured a strong support system for coaches with all levels of experience.
By mapping out the complete programme of the sprint week, the bulk of our work was in the preparation of the week. With 10 sprints going on at the same time, these preparations allowed us to be available for support during the week itself.
Prior to the sprint week, the teams got together to discuss the scope and to get familiar with Miro. By clearly defining the target group, their challenges, and assumptions, all noses pointed in the same direction and we were ready for a flying start.