Boost your design skills

Become customer centric and get started with design thinking, customer journeys, design research and much more.

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Transforming teams and organisations all over the globe.

We believe that design can change the world. So we enhance our impact by teaching other like-minded individuals, teams and organisations the skills needed to deliver change by design. Our aim is to build design capacity inside your team, so you will live and breathe the service design mindset.

people trained
average score

Ready to transform your team or organisation?

Team training

4 - 10 people

Interested in one of our tools or topics? Want to boost your skills within your team? We offer deepdive trainings so you can become a specialist in 1 to 4 days.
We are ready!

Inhouse Academy

1 - 99 teams

Upskill your teams and together we will uncover the path that will grow your business into a design-led enterprise. Blending the right elements of design, agile en lean start-up thinking.

Transformation program

Organisational level

Outsmart your competition and start embedding customer centricity in mindset and skills. We make tailormade programs for large organisations who are ready for change.

Start learning with our free Learn & Lunches.

Get out of your bubble and learn remotely during these strange times. While working from home, let’s keep our spirits up and work on our design knowledge and skills!

Upcoming Learn & Lunches

Learn & Lunch
6 Sept 2022 • online • free • 12:00-13:00 CEST

Service Design for a Circular Economy

CX Management
Learn & Lunch
13 Sept 2022 • online • free • 12:00-13:00 CEST

The basics of Customer Journey Mapping

Learn & Lunch
20 Sept 2022 • online • free • 12:00-13:00 CEST

Service Design for Sustainability